Dear family & friends, i'm not IT guy

Any of you have something to do with computers ?
By any chance are you:

• graphic designer 
• database designer
• programmist
• webdeveloper / front-end developer

Me & Help Desk

Hi this will be my very first post and a short one, probably as all the rest.

I'm a programmist in my corpo, I was scheduled to arrive on my position on February and our lovely Help Desk unit was aware of that in December,